The Directory

Futures Assessment Centre.

Futures offer intense 24 hour support packages to homeless rough sleepers and individuals with various issues as a barrier to independent living. The service provides advice, guidance, signposting and a winter provision. Meals, Food parcels, Clothing, Emergency accommodation, Longterm accommodation, Help with drug addiction and misuse, Help with alcohol addiction and misuse, Counselling, Support for poor mental healt., Support for poor physical health, Benefits advice, Legal advic., Help with debt and money worries, Training, Social activities, Arts, cultural, and crafting activities.

9am to 11am Monday to Friday, Drop-In for light refreshment and access to professional support services. 11am Sunday – Drop-In. 24/7 access to washroom facilities for rough sleepers.

Westbourne House, 123 Princes Avenue, Hull, HU5 3JN.

Tel: 01482 444820

Email: info@humbercare.org.uk

Facebook: www.facebook.com/humbercare

Twitter: @humbercare

www.humbercare.org.uk

 

Rough Sleeper Support Service

Emmaus Hull & East Riding’s rough sleeper outreach and support service delivers emergency safety and advice to those living on the streets, also helping people into emergency safe accommodation.

Operates 6am to 10pm daily.

Tel: 01482 223722

Or notify the response team via:

www.streetlink.org.uk

 

The Crossings.

The Crossings is a Places of Change scheme for the homeless, providing temporary accommodation with support and training. Purpose built, high-standard en-suite rooms for single occupation with shared communal kitchen. Staff on site 24/7 with secure access and a 24-hour manned reception, secure door entry system and 24-hour CCTV. A one-to-one Support Worker who will develop a tailored Support Plan, with six-weekly reviews. Advice and practical support on health care and finance. Support accessing training, volunteering, education and employment opportunities. Signposting to external support to help with individual needs, such as drug or alcohol treatment.

24/7 access to support.

The Crossings, 55 Great Union Street, Hull, HU9 1AG.

Tel: 01482 598370.

Website: The Crossings

 

SWITCH, Hull CVS

SWITCH provides ongoing supervision, training and support to Volunteer Mentors. Volunteers are matched with anyone in housing need who would benefit from the input of a Mentor. Through conversation, setting goals and support Mentors can help people move forward with their lives. Mentors can help with things like accessing and maintaining housing and work, assessing health care, setting up a new home or just providing a listening ear.

Monday to Friday, 9am to 5pm

Hull CVS, The Strand, 75 Beverley Road, Hull, HU3 1XL

Tel: 01482 595501

switch@hull-cvs.co.uk

Website: SWITCH Hull

 

Targeted Youth Support Services, Hull City Council

Advice, information and support to young people threatened with homelessness. Food parcels, Emergency accommodation, Longterm accommodation, Help with drug addiction and misuse, Help with alcohol addiction and misuse, Support for poor mental health, Support for poor physical health, Benefits advice, Legal advice, Help with debt and money worries, Training, Social activities.

Monday to Friday, 9am to 5pm.

Kenworthy House, 98-104 George Street, Hull, HU1 3DT

targetedyouthsupport@hullcc.gov.uk

Tel: 01482 615602

 

YASS (Young Adult Support Service)

Offers free and confidential advice to young adults 18+

Monday 2pm to 5pm.

Tuesday to Friday 10am to 4pm.

Emmanuel Church, Cardigan Road, Bridlington, YO15 3JT.

Manager – Claire Tel: 07865085973

 

Housing Options and Homeless Prevention Team, East Riding of Yorkshire Council.

The team can offer landlord mediation, family mediation, support to find alternative accommodation, help with a private rented sector Guaranteed Bond, assistance to move into more appropriate and affordable accommodation, advice on council housing, tenancy support, rough sleepers, breathing space for home owners at risk of losing their homes through arrears.

Bridlington Housing Surgery Tuesdays and Rough sleeper sessions at Toll Gavel Church Beverley Wednesday lunchtimes. Monday to Friday, 9am to 5pm.

Tel: 01482 396301 option 2

homeless.prevention@eastriding.gov.uk

Emmaus Hull and East Riding

30 ensuite rooms. Companions/residents are expected to work in the social enterprise and in return receive a home, a weekly allowance, holiday funds, and leaving support fund. Comprehensive all-round support, training, and volunteering opportunities.

24 hour access

The Orchard, 33 Lockwood Street, Hull, HU2 0HJ.

Kelly Thompson, Director 07710 700275

www.emmaushull.org

 

The Hinge Centre.

Resettlement & Community Support. Food Parcels in emergencies only. Emergency accommodation for those aged 16-24 years and subject to appropriate checks. Food parcels, Emergency accommodation, Longterm accommodation, Counselling, Support for poor mental health, Benefits advice, Help with debt and money worries, Social activities, Arts, cultural, and crafting activities.

Monday to Friday, 9am to 5pm.

19-21 Field Rd, Bridlington, East Riding of Yorkshire, YO16 4AU.

Tel: 01262 679671

Email: info@thehinge.org.uk

Twitter: @TheHingeCentreL

www.thehingecentre.wix.com

 

Sanctuary Supported Living

managing two homeless hostels on behalf of East Riding of Yorkshire council, providing supported housing to homeless people or people at risk of becoming homeless. By referral only – ie via another organisation, eg Doctors, Probation, Social Services etc. Referrals are made by the completion of a sanctuary supported living application form, which should be returned to staff at the projects either in person, by post or by email. Emergency accommodation. Our service aims to; equip clients to develop the skills to maintain a tenancy, provide guidance around completing benefit claims, help clients understand the licence agreement, support individuals to find appropriate move-on accommodation and provide enablement to move to more stable and permanent accommodation. Our 2 hostel projects provide short-term (up to 6 months) accommodation for 16-24 yr olds, or adults aged 18+ yrs.

The Haven, 5-7 Marshall Avenue, Bridlington, YO15 2DT.

Montague House, 66 Quay Road, Bridlington.

Tel: 01262 401510

Email: sonya.thomas@sanctuary-housing.co.uk

www.sanctuary-supported-living.co.uk

 

East Yorkshire Housing Association

6 bedsits for single homeless aged 16 to 25 years, providing a full range of additional support to help with managing money, entry into employment, referral to health services, etc.

Monday to Friday, 9am to 5pm

14 Lansdown Road, Bridlington, YO15 2QS.

Tel: 01262 400789

email: eyha.ltd@btinternet.com

 

YMCA Goole.

Goole YMCA offers supported furnished self-contained accommodation for up to 19 single young people that are aged between 16 – 25 years old and in need of low to medium support. Each young person is offered assistance with maintaining their tenancy through advice on, Education, Volunteer and Work Placement, Housing Benefit, Council Tax and sign posting to external support in a wide range of areas. Emergency accommodation, Longterm accommodation, Help with drug addiction and misuse, Help with alcohol addiction and misuse, Benefits advice, Help with debt and money worries, Social activities.

24 hour access.

Edinburgh court, Edinburgh street, Goole, DN14 5EH.

Tel: 01405 780578

Email: Julie@gooleymca.co.uk

 

Preston Road Women’s Centre – WINNER

A range of services for women including domestic abuse support, umbrella housing service, young women’s project, volunteering and training, affordable justice legal service, groups and nursery. Food parcels, Longterm accommodation, Support for poor mental health, Benefits advice, Legal advice, Training, Social activities, Arts, cultural, and crafting activities.

Monday to Friday, 9am to 5pm, just call in.

Also – Umbrella Housing Project, housing application drop-in service. Applicants will need to provide 2 x proof of identification, and names/addresses of two people to give references, bring these with you.

Monday 1pm to 4pm.

Wednesday 1pm to 4pm.

Friday 9.30am to 12.30pm.

60-62 Preston Road, Hull, HU9 3RT

Tel: 01482 790310

info@purplehouse.co.uk

twitter: @WINNERHull

www.purplehouse.co.uk

 

Cottingham Food Bank

Food Parcels available to people living in the Cottingham, HU16 postcode area. You need to register first, for which there is a suggested £1 donation, please also provide proof of your address – such as a utilities bill etc. Food parcels are available once a week for the first 4 weeks, then once a fortnight thereafter. The food bank is run by Cottingham Churches.

Wednesday & Saturday, 10.30am to 12.30pm

Zion United Reformed Church, Hallgate, Cottingham, HU16 4BB.

Tel: 01482 845920

email: cottinghamfb@gmail.com

 

Beverley Against Poverty

Beverley Against Poverty, Community Kitchen and Shower Project. Free lunch every Wednesday 11.30am to 1.15pm, donations welcome, Toll Gavel Church Hall. Also, 4pm to 5.15pm, free shower use, with hot drinks, and microwave available for use, Toll Gavel Church foyer.

Wednesdays

Toll Gavel Church, Beverley.

Tel: 01482 868383 (Jim Sharp).

 

Beverley Cherry Tree Community Centre

Free advice and support for local people caught in homelessness.

Monday to Friday, 9am to 5pm.

Beverley Cherry Tree Community Centre,

117 Cherry Tree Lane, Beverley, HU17 0AY.

Tel: 01482 871993

www.cherrytreecentre.com

 

Homelessness Focus Group Tenant Participation Team

Advice on all aspects of tenancy, Training, Social activities. We’re a group formed by tenants and residents who monitor how the Housing service delivers homeless services. We are not a referral service or walk in service – we provide an opportunity for the tenants and residents of the city to attend meetings (volunteer out of pocket expenses rein-burst for travel etc) to become more involved in how Housing deliver homeless services citywide. The monthly meetings which involve monitoring performance information, developing the ‘Winter Provision and Health’ leaflet and any other activities that help and support external agencies. We do also provide training on housing issues via the Housing Academy and other subjects including Mental Awareness, Drug Awareness for example. Volunteers are always welcome to join via the Hull Housing Tenant Participation Team.

Monday to Friday, 9am to 5pm.

Tenant Participation Team, Warehouse, Guildhall Road, Hull, HU1 1HJ

Tel: 01482 300300

email: tenant.resident@hullcc.gov.uk

 

Mission Trinity

offering support to those experiencing homelessness – and other needs. Meals, food parcels, clothing, help with debt and money worries.

Foodbank (by referral only) open Wednesday 10am to 2pm, and Friday 3pm to 8pm.

Friday evening meal free to those in need – 5pm winter, 6pm summer.

Trinity Methodist Church, Clifton Gardens, Goole, DN14 6AS.

Tel: 07543 290407

Email: missiontrinity1@hotmail.com

Twitter: @MissionTrinity

www.missiontrinity.org

 

Hull FoodBank.

Food parcel collection (voucher-holders only). Also, call in to chat with volunteers for advice on which organisations can refer you to FoodBank, and for lots more informations about other help available to you. Food and Drink/ help and support/ food parcels

Monday to Friday, 11am to 2pm

The Hub, Jubilee Central, King Edward Street, HU1 3SG

Tel: 01482 328196

Email: admin@hull.foodbank.org.uk

 

Hull and East Yorkshire Mind.

Mental health charity – Housing. We provide short term and long term housing and floating support services Supported housing for young people with complex mental health needs Specialist supported accommodation for women only. Longterm accommodation, Counselling, Support for poor mental health, Benefits advice, Help with debt and money worries, Training, Social activities, Arts, cultural, and crafting activities.

Monday to Friday, 9am to 5pm, referrals office hours. Services 24/7.

Wellington House, 108 Beverley Rd, Hull, HU3 1XA

Tel: 01482 240133

Email: info@heymind.org.uk

Twitter: @mindhey

Facebook: www.facebook.com/mindhey

www.mindhey.co.uk

 

Selby Street Mission.

Shower, hot drinks, and snacks available whenever building is open. Community Food Garden. Meals, Food parcels, Help with drug addiction and misuse, Help with alcohol addiction and misuse, Help with debt and money worries, Social activities, Arts, cultural, and crafting activities.

Monday 10am to noon – Clothes Bank. Tuesday 12noon to 1pm, Lunch Club. Friday 10am to 2pm, Create arts group.

Selby Street Street Methodist Mission, Selby Street, Hull.

Tel: 01482 442461, 07926092304

 

RHM Recovery.

Addiction recovery – providing 12-Step classes, group & 1-2-1 counselling and various courses. Help with drug addiction and misuse, Help with alcohol addiction and misuse, Counselling, Training. 12-Step classes are held at various locations in Hull & the East Riding of Yorkshire.

Monday to Friday, 9am to 5pm. Classes at various times. 24/7 support.

Office: Selby Street Mission, near The Boulevard, Hull. 

Tel: 07817 035430

Email: office@rhm.org.uk

Facebook: www.facebook.com/RHMhull

Twitter: @RHMrecovery

www.rhm.org.uk

 

Jubilee Church

a Christian Church committed to serving the community. Meals, Clothing, Longterm accommodation, Help with drug addiction and misuse, Help with alcohol addiction and misuse, Counselling, Support for poor mental health, Support for poor physical health, Training, Social activities, Arts, cultural, and crafting activities, Positive connections HIV support, Cookery courses, Psychiatric Nurse, BiG Issue magazine distributor. 

Tuesday to Friday. Open access – just drop in. 9am to 10am, 1pm to 3pm.

Jubilee central 62 King Edward street, Hull HU1 3SQ

Tel: 01482 328196

Email: jubilee@notdull.org

Facebook: www.facebook.com/JubileeChurchHull

Twitter: @notdull

www.notdull.org

 

St Charles Centre

drop-in. Food & Drink. Help & Support.

Tuesday and Friday, 10am to 12noon.

St Charles Centre, Charles Street, City Centre, Hull. (Near to Hull New Theatre).

 

Hull Resettlement Project

Accommodation and support to help people be rehoused. Single rooms in shared facilities. First come first serve basis. Age restrictions apply to some houses.

Monday to Friday, 9am to 5pm.

Tels: 01482 585323, 01482 327809, 01482 210648.

 

Dock House Breakfast Club

Dock House, St Peter Street, Hull, HU9 1AF.

9am to 11am daily, Breakfast and access to facilities/support for rough sleepers. A project delivered by Humbercare Ltd & HullHARP.

 

Vineyard Church

Vulcan Street, Clough Road, Hull, HU6 7PS.

The Big Kitchen opens its doors every Monday from 11.30am until 1.30pm. It’s a safe place where Hull’s homeless community can enjoy a good meal, as well as experiencing the kindness and acceptance of Jesus. Staffed by volunteers from the church, the Big Kitchen is also a place to come for advice, support, prayer, and signposting to other organisations, including housing projects and drug rehabilitation programmes.

www.hullvineyard.com

 

Homelessness Team, Hull City Council.

Offers help and support concerning most issues that come with homelessness.

01482 248333.

 

Doorstep of Hull

151 Fairfax Avenue, Hull, HU5 4QZ.

Tel. 01482 345006

email: admin@doorstep.org.uk

Support and accommodation for single homeless people, aged 16yrs and over. Accommodation available includes some units for single parents with one child. Support available includes help with claiming benefits, budgeting and other daily living skills. Referrals to specialist agencies as necessary, eg around drug or alcohol problems. Residents may move from communal units to self contained units during their stay.

http://www.doorstep.karoo.net

 

Domestic Violence Adult Service – East Riding.

Our domestic violence adult service offers support to anyone living with or fleeing from domestic violence and abuse. It is available to any East Riding resident aged 16 years or over.

We provide both emotional and practical support with:

welfare benefits

legal and housing rights

staying safely at home, including providing home security measures

help with housing options.

More information and contact details here:

Domestic Violence Adult Service – East Riding

 

Domestic Violence Children’s Service – East Riding

The domestic violence children’s service offers one to one support to children and young people between the ages of 6 to 16 who have experienced domestic abuse and live within the East Riding. It may be that you have over heard, witnessed or been involved in incidents of domestic abuse. You may be upset by the effect that the abuse has had upon your family, or it may be that you are a young person who is in an abusive relationship who requires help and support.

More information and contact details here:

Domestic Violence Children’s Service – East Riding

 

PODAS – Prevention of Domestic Abuse Service – East Riding

The prevention of domestic abuse service (PODAS) offers one to one support to adults and young people over 16 years of age who recognise and want to take responsibility to change their abusive behaviour. PODAS aims to reduce the risk to victims and children by providing an intervention package for those who are at risk of or are perpetrating domestic abuse. The service will work with you to challenge your views, improve your self-awareness and provide strategies and skills for minimising future abuse.

Receiving support is based on your willingness to engage and motivation to change.

More information and contact details here:

Prevention of Domestic Abuse Service – East Riding

 

Reaching Out to the Homeless Project (Hull)

Offers help with filling benefit and housing forms, distributes clothing and food (Soup Kitchen every Sunday, 6-8pm, at the bike sheds, The Guildhall, Hull). Project volunteers will also sit in on appointments, ie mentoring and befriending, if service users would like this support. The project also has links with an accommodation provider and can refer service users as appropriate.

Tel: 01482 657758

Facebook: Reaching Out to the Homeless

 

Hull Homeless Community Project

General Inquiries Phone: 01482 231278

Outreach Phone: 07955 466822

HHCP deliver a range of services in Hull, including:

– Drop in at Together Women Project (TWP) Wednesday’s 10am-1pm for vulnerable women needing access to accommodation and support. (Due to be extended, TBA) 

– Community outreach Hull and the East Riding.

– Fast referral food parcels delivered in 24 hours for agency referrals (self referral available).

– Advocacy service, support and guidance into appointments, pathway support. We will attend appointments and act on behalf of clients. 

– Move-on service helping people move from temporary settings into independent living. (Agency referrals only)

www.hullhomeless.co.uk