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Update on Universal Credit provided by Department for Work and Pension

Friday 24th November 2017

Please find below an update on Universal Credit produced by the Department for Work and Pensions. This provides information on changes made to how Universal Credit will operate and particular  timescales, elements of which were announced in the budget.  In addition, the document gives some commentary from the DWP perspective on what Universal Credit is delivering.

“Dear partner

I am writing with further details on recent announcements on Universal Credit.

Universal Credit replaces legacy payments with a single monthly payment – merging six benefits into one. It ensures people are better off in work by gradually reducing the benefit payment as earnings increase, so claimants will not lose all their benefits at once, as they would in the old system.

People are moving into work faster and staying in work for longer under Universal Credit. Universal Credit claimants are more likely to be in work within six months than compared to claimants in similar circumstances on the old system. When fully rolled out, Universal Credit is expected to boost employment by around 250,000 – this equates to an average of nearly 400 jobs in every constituency in the UK.

Universal Credit is performing well: the vast majority of claimants now receive their first payment on time. Uptake of advances has increased and they are providing support to claimants in the first few weeks of their claim. We are introducing Universal Credit gradually. Of the total number of households that will eventually move onto Universal Credit, 9% are currently receiving it and this will increase to 12% by February 2018.

As we roll out Universal Credit, we are constantly improving how the system works. The recent announcements offer a balanced package of improvements which puts more money into claimants’ hands earlier and addresses all of the issues claimants face at the beginning of their claim.

Abolishing waiting days
Much comment has focused on the initial seven ‘waiting days’. From February 2018, we are removing the seven-day waiting period for new Universal Credit claimants, reducing the length of time claimants might wait to receive their first full payment.    

Increasing advances
In Universal Credit claimants are entitled to an advance of up to 50% of the first month’s payment – with the following six months’ payments adjusted to account for this.

From January 2018, we will be changing the system so that new Universal Credit claimants will be offered an advance of up to 100%. In practice, this means that new claimants in December can already receive an advance of up to 50% of their overall entitlement, and may receive a second advance to take it up to 100% in the New Year. Taken with the first payment, this means that claimants in need could receive nearly double the money they would usually get.

We will also be making all payments of advances recoverable over 12 months – if this is what claimants want, regardless of the level of the advance claimed. In addition, from spring next year, we will be making it possible to apply for an advance online – further increasing accessibility for those who need it.

It is worth noting that a self-service advance will be made available from spring 2018, where claimants can request an advance from their online account.

Support with housing costs
Nearly all of the most vulnerable claimants currently receive Housing Benefit. So claimants who were previously receiving Housing Benefit will receive a transitional payment – an extra two weeks support worth on average £233 per claimant – when they move to Universal Credit. This will be unrecoverable, automatic and received early in the first assessment period.

We will also be issuing new guidance to staff to ensure that claimants living in the private rented sector whose Housing Benefit was previously paid directly to landlords are automatically offered this option when they join Universal Credit.

Alternative Payment Arrangements for Landlords
From December 2017, new guidance will be issued to staff to ensure that claimants in the Private Rented Sector, who have managed payments to landlords for their legacy Housing Benefit, are offered this option when they join Universal Credit, provided the relevant criteria continue to be met. This gives additional continuity to claimants when they join Universal Credit.

Temporary accommodation housing support
Currently local authorities see a funding shortage when they place people into temporary and emergency accommodation as they could only recoup around 50% of the cost from Universal Credit. This housing support will be increased to 80% of their expenditure on temporary accommodation.

Providing budgeting help
Finally, those claimants who have difficulty managing their finances can currently qualify for help under the Universal Support scheme, delivered by Local Authorities. We are also exploring with Citizen’s Advice the scope for greater collaborative working to help claimants locally as they move to Universal Credit, and hope to be able to offer an update on this in due course.  

Helping claimants progress in work
In addition to these measures, the Government has allocated £8m over four years to conduct a suite of tests and trials to support development of the evidence about what works to help people progress in work. This includes women whom are returning to work and those whom are in insecure work.

Universal Credit Reprofile
To allow all the policy changes above to be implemented, from December 2017 the Live Service will no longer take any new claims. If not living in a Full Service area, claimants will be asked to claim legacy benefits or tax credits. The gateway direct for new claims for families with more than 2 children onto legacy benefits will also be extended until January 2019. To complete the necessary system changes for the Universal Credit Full Service, our roll out schedule will now be completed by December 2018. Details on this are being circulated separately.

Comprehensive support
This is a comprehensive and wide-ranging package worth £1.5 billion. It is significantly more generous than reducing the UC payment to one month. In terms of cashflow, our package of reforms mean that under Universal Credit, by the time of their first payment, a single claimant aged over 25 receiving housing support in the private rented sector can receive just over £1200, including their advance. By contrast, the equivalent claimant in JSA would receive just £700.

As you may be aware, the Scottish Government have powers to introduce their own flexibilities in certain areas of Universal Credit. We will work closely with the Scottish Government as we take these measures forward.

We must not forget that the support we give people is about more than just money. It is about the help we give people to get into work, to stay in work, and stand on their own two feet. That is what Universal Credit is about – and it will change our welfare system for the better.”

‘Raise the Roof Project’ Christmas Party.

Tuesday 21st November 2017

Taking place on 18th December, this Christmas Party and disco is raising funds to put homeless people in Hull into hotels over the festive period.

Hull’s Homeless Support Stand Up Project

Saturday 18th November 2017
Hull’s Homeless Support Stand Up Project

That’s the facebook link to comedian Jed Salisbury’s comedy event, to be held on 14th December in Hull. One to support if you can!

Thursday 16th November 2017

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Winter support for rough sleepers in Hull, at Dock House (St Peter Street, opposite Post Office Sorting Office). Service provided by Humbercare Ltd.

Financial Help for retired Hull residents on a low income

Thursday 16th November 2017

The Joseph Rank Benevolent Fund principally helps, charities, retired persons on low incomes by paying a small quarterly allowance - to beneficiaries.

The fund helps retired persons and couples on a low income by paying a small quarterly allowance– currently £30 .  This does not affect any benefits received i.e. pension credits or housing benefits as it is treated as a charitable gift.

For more information visit:

How you can help Hull's homeless and have a great night out

Tuesday 14th November 2017
How you can help Hull's homeless and have a great night out

Cracking comedy initiative by Jed Salisbury - one to support, it’ll be a laugh too!